jl bdt Privacy Policy

This Privacy Policy applies to the jl bdt platform. When you use our website, create an account, or use our services, you consent to providing your information under the terms stated in this policy. This document forms part of a complete agreement together with our Terms and Conditions.

jl bdt treats the privacy of its users' information as a top priority. If any changes are made to this policy, we will notify you via a notice on the website and the update date will be revised. Continued use of the service after changes have been made will be considered acceptance of the new policy.

jl bdt collects different types of information from you in different situations. This information is divided into two main categories — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you register with jl bdt, make a deposit, or contact support, you voluntarily provide the following information:

• Full name and date of birth (for age verification — users under 21 cannot create an account)
• Email address and mobile number
• Username and password (stored with secure encryption)
• A copy of your National ID (NID) or passport for identity verification
• Information related to financial transactions: bKash, Nagad, Rocket, Upay, or bank account details
• The content of complaints and questions submitted via support chat or email

1.2 Information Collected Automatically

When you use our platform, certain information is recorded automatically:

• IP address and device type
• Browser type and operating system
• Time of access to the platform, session duration, and a list of pages visited
• Behavioural data collected through cookies and similar technologies
• Type of payment method used and transaction time

jl bdt uses your information only for specific and legitimate purposes. Information is never used for unnecessary or unauthorised purposes.

• Account Management and Verification: Confirming identity when creating a new account and verifying age (ensuring the user is 21 or over).
• Transaction Processing: Using payment-related information to complete deposits and withdrawals.
• Security and Fraud Prevention: Detecting unauthorised access, multiple accounts, or fraudulent activity.
• Customer Support: Resolving your questions and issues via live chat or email.
• Bonuses and Promotions: Activating bonus credits and offers based on your eligibility.
• Responsible Gaming: Identifying unusual gaming patterns and providing necessary support.
• Legal Compliance: Retaining records and information as required under applicable laws and regulations.
• Service Improvement: Improving the performance and user experience of our platform.

jl bdt follows internationally recognised technical and administrative measures to protect your personal information.

3.1 Technical Security Measures

• All sensitive data is transferred using SSL (Secure Socket Layer) encryption.
• Strong hashing algorithms are used to store passwords.
• Data servers are protected by firewalls and anti-intrusion systems.
• Regular security audits and system checks are conducted.

3.2 Data Retention Period

Your information may be retained for a defined period while your account is active and after it is closed, in accordance with applicable legal and financial regulations. Once the required period has passed, data is securely deleted or anonymised.

3.3 Third-Party Access

jl bdt never sells your personal information. However, limited information may be shared with trusted third-party organisations for specific service purposes (such as payment processing or identity verification). These organisations operate under strict confidentiality agreements. Where there is a legal obligation to provide information in response to a court order or regulatory authority request, that obligation will be fulfilled.

The jl bdt website uses cookies and similar technologies. These help improve your browsing experience and ensure the proper functioning of the platform.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and carry out security checks. These cannot be disabled.
• Functional Cookies: Remember your language preferences, display settings, and similar choices.
• Analytical Cookies: Help us understand how users interact with the platform so that the service can be improved.

4.2 Cookie Controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect some core functions of the platform.

jl bdt believes you have full rights over your own information. You may exercise these rights at any time:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If your profile contains incorrect or outdated information, you can request that it be corrected.
• Right to Deletion: Where there is no legal obligation to retain it, you can request that specific information be deleted.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be paused.
• Right to Data Portability: You can request to receive your information in a structured format.
• Right to Opt Out of Marketing: You can stop receiving promotional emails or messages.

To exercise these rights, contact our support team via live chat or email. We provide support in both Bengali and English, 24/7.

jl bdt strictly prohibits account registration by anyone under the age of 21. Age is verified at the time of registration and during subsequent verification processes. We never knowingly collect information from minors. If evidence is found that a minor's information exists in our system, that account will be immediately suspended and all associated information will be deleted.

Responsible gaming is important to us. Reading our Responsible Gaming guidelines will explain how we use user information to maintain a safe gaming environment.

To operate jl bdt's services, your information may be processed and stored on servers located in different countries. In such cases, we ensure that the same standard of data protection is maintained. We only work with organisations that follow adequate data protection practices and with whom we have formal agreements in place.

For payment information, the privacy policies of bKash, Nagad, Rocket, and Upay may also apply. For bank transfers, the relevant bank's own policies may apply as well. jl bdt is not responsible for how third-party platforms use information.

jl bdt reserves the right to update this privacy policy from time to time. When changes are made, the new policy will be published on the website and the "Last Updated" date will be revised. For significant changes, you will be notified via your registered email or through a notice at login.

Continued use of the platform after a revised policy has been published will be considered acceptance of the new policy. If you do not agree with the changes, you have the right to close your account and stop using the service.

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us:

• Live Chat: Live chat on the website — 24 hours a day, 7 days a week
• Email: [email protected]

We process your requests in both Bengali and English. For information-related requests, identity verification may be required, as we can only provide information to the verified owner of the relevant account. To learn more about us, visit our About Us page.

For quick answers to common questions, you can also check our FAQ section — it covers many questions about privacy, payments, and accounts.